"you" and "your" means the person using the Site or ordering goods from TWINKLE STAR BABY AND PARTY STORE, who must be over 18 years of age.
"TWINKLE STAR", "we" or "us" or "our" means TWINKLE STAR LIMITED and/or TWINKLE STAR BABY AND PARTY STORE.
"Account" means your details and shopping history which are created when you register to shop through the Site.
Use of this Site
Once you have placed an order on the Site we will send you an order acknowledgement by email setting out what you have ordered. This is not an order confirmation or acceptance from us. You will become the owner of, and bear all risk for, the goods at the time they are delivered.
There is a minimum order value, which may change from time to time. In addition to the price of goods, a delivery charge as shown at checkout will also be payable by You. All prices quoted are exclusive of tax and you will see estimated taxes and fees when you place the order. The final taxes and fees will be calculated on the day your order is picked and delivered
Pre-Authorization Procedure: For your protection and security, and in order to verify the debit or credit card details provided, we will contact your card issuer on the day you place your order to request a pre-authorization of either $0.00 or $1.00. We will verify your card for this amount each time you amend your order. This pre-authorization is NOT a charge to your card and will not be billed to you. Your card issuer may hold this amount for a short period, but this will never be taken from your account. On the evening before delivery we will request another pre-authorization for the full order amount in addition to this amount pre-authorization. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction. In a small number of cases, some card issuers may hold the full pre-authorization amount for a limited time (usually 3-10 days). This money will NOT be taken from your account and is not held by TWINKLE STAR
Order Alteration and Return
You can cancel or amend your order at any time by calling the TWINKLE STAR
1 868 645 5801 or 1 868 223 2229
In order to be eligible for a refund, you must:
- Contact TWINKLE STAR within seven (14) days of date on which you received your order;
- Return the cancelled items to us in the same condition as they were delivered to you.
Twinkle Star will not provide you a refund for certain goods which by nature cannot be returned. Such items include, but are not limited to:
- Items which cannot be resold for health and hygiene reasons once unwrapped (for example mattresses, bedding, certain items of clothing, personal grooming products and certain baby products etc.).
Notwithstanding the foregoing, all refunds will be subject to TWINKLE STAR discretion.
Pricing and Content Information
While Twinkle Star strives to provide accurate pricing information, pricing or typographical errors may occur. Twinkle Star cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Twinkle Star shall have the right, at Twinkle Star’s sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Twinkle Star may, at Twinkle Star's discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Merchandise Content: Twinkle Star attempts to be accurate in its product descriptions. However, Twinkle Star does not warrant that product descriptions or other Content of this Site is accurate, complete, reliable, current, or error-free
We aim to deliver your goods within the delivery window you selected when placing your order, but do not guarantee that goods will be delivered on or by a certain date. Twinkle Star will not be liable for delivering the goods outside of the requested delivery slot or failing to deliver all or any of the goods in your order.
We can only deliver to an address stored in your address book in your Account on the Site
We have made significant efforts to accurately display the colours of our products that appear on the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
THIS SITE IS PROVIDED BY TWINKLE STAR ON AN "AS IS" AND "AS AVAILABLE" BASIS. TWINKLE STAR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TWINKLE STAR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
MERCHANDISE CONTENT DISCLAIMER: PRODUCT INFORMATION ACCESSED THROUGH THIS WEBSITE IS OBTAINED FROM CLAIMS MADE BY THE PRODUCT'S MANUFACTURER. PLEASE NOTE THAT, ON OCCASION MANUFACTURERS MAY ALTER THEIR LABELS SO ACTUAL PRODUCT PACKAGING AND MATERIALS MAY CONTAIN DIFFERENT INFORMATION THAN THAT SHOWN ON THE SITE, THUS WE CANNOT GUARANTEE OR ENSURE THE ACCURACY, COMPLETENESS OR TIMELINESS OF ANY PRODUCT INFORMATION. WE RECOMMEND THAT YOU DO NOT SOLELY RELY ON THE INFORMATION PRESENTED AND THAT YOU ALWAYS READ LABELS, WARNINGS, AND DIRECTIONS BEFORE USING OR CONSUMING A PRODUCT. FOR ADDITIONAL INFORMATION ABOUT A PRODUCT, PLEASE CONTACT THE MANUFACTURER. TWINKLE STAR ASSUMES NO LIABILITY FOR INACCURACIES OR MISSTATEMENTS ABOUT PRODUCTS.